02 — Sales, revenue & renewals
Win-back
Lapsed members worth re-signing, ranked by lifetime value with last-contact dates.
1
Sunil K.
Lapsed 3 weeks · last call 8 days ago
₹1,40,000
2
Anita R.
Lapsed 5 weeks · not contacted
₹96,000
3
Farhan Q.
Lapsed 2 weeks · last call 3 days ago
₹72,000
Your lapsed members aren’t gone — they’re a warm list. Win-back ranks them by lifetime value with their last-contact date, so you spend your outreach on the people most worth bringing back.
What you can do
Ranked by lifetime value
The members worth the most sit at the top of your call list.
Last-contact dates
Know when someone was last reached so you don’t over- or under-chase.
Straight to the member
Jump into any profile to see their history before you call.
How it works
01
A member lapses
When a plan ends without renewal they move onto the win-back list.
02
Prioritised for you
They’re ranked by lifetime value with last-contact in view.
03
Re-signed
Reach out, renew, and they’re active again with history intact.