Features/Member experience & support
04Member experience & support

Employee help desk

Internal HR, IT and ops requests with approval chains and a staff happiness survey.

Help desk · Internal
Leave request · 2 days
Rohit K. · HR
Awaiting approvalApprove
Laptop slow
Sneha M. · IT
In progress
New uniform stock
Front desk · Ops
OpenAssign
A representative look at Employee help desk — sample data shown for illustration.

Your team needs support too. The employee help desk handles internal HR, IT and operations requests with the right approval chains — and a periodic happiness survey that tells you how staff really feel.

What you can do

Internal requests, organised

HR, IT and ops requests in one place instead of scattered chats.

Approval chains

Requests that need sign-off route through the right approvers.

Staff happiness survey

A short recurring survey surfaces how your team is really doing.

How it works

01

Staff raise a request

An employee opens an HR, IT or ops request.

02

Approved and worked

It moves through any required approvals to the right owner.

03

Closed with the loop shut

The requester is notified when it’s resolved.